Privacy Policy

1. Who We Are

This Privacy Policy is issued by:

SABLE SPIRE LTD
A private limited company incorporated in England and Wales
Company number: 16626684

Email: support@sablespire.com

We operate the KnowJitsu quiz service (the "Service") and are the data controller of personal data collected through www.knowjitsu.com and associated subdomains.

2. Scope and Legal Framework

This Privacy Policy describes how we collect, use, disclose, and safeguard your personal data when you access or use the Service. It applies to users in all jurisdictions, including:

• United Kingdom
• European Union and European Economic Area
• United States
• Australia
• Other locations where the Service is accessed

It is designed to comply with:

• UK General Data Protection Regulation (UK GDPR)
• EU General Data Protection Regulation (EU GDPR)
• UK Privacy and Electronic Communications Regulations (PECR)
• Relevant privacy laws in the US and Australia

3. Information We Collect

3.1 Personal Data You Provide

We collect personal data you choose to provide:

• Name (if provided)
• Email address
• Account credentials
• Profile preferences
• Support requests
• Other information you submit directly

3.2 Automatically Collected Information

When you visit or use the Service, we automatically collect:

• IP address
• Device type, model, and operating system
• Browser type and version
• Pages visited, time stamps, usage interaction data
• Referring website or app
• Log data and diagnostic information

This data assists with security, analytics, and service optimization.

4. Use of Your Information

We use personal data for:

• Account creation, authentication, and management
• Providing, maintaining, and improving the Service
• Personalizing user experience
• Communicating with you (updates, support)
• Detecting and preventing fraud or abuse
• Analytics and performance measurement (with consent)
• Ad delivery and measurement through partners

5. Legal Bases for Processing (UK/EU Users)

For users in the UK and EU, we rely on:

• Contract: To provide account access and core Service features
• Legitimate Interests: For security, fraud detection, infrastructure stability, and service improvement
• Consent: Where required for marketing, analytics, and personalised advertisements
• Legal Obligation: To comply with applicable laws or respond to lawful requests

6. Children and Under-18 Users

The Service is accessible to all ages. We do not knowingly collect unnecessary data from children.

Where applicable, we:

• Apply child-appropriate advertising controls
• Avoid profiling children with personalised ads
• Delete data collected unlawfully from minors upon discovery

Parents or guardians may contact us at support@sablespire.com for removal requests.

7. Advertising and Third-Party Partners

We utilize third-party advertising services, including Google AdSense. These partners may use cookies and similar technologies to:

• Deliver ads
• Personalize content
• Measure ad performance
• Limit ad frequency

Users in the UK and EU will be asked for consent before personalised advertising cookies are set. You may opt out of personalised ads via Google Ads Settings:

https://adssettings.google.com/

More information is available in Google's Privacy Policy:

https://policies.google.com/privacy

8. Analytics

We may use PostHog for analytics, but only where you have provided explicit consent.

Analytics may include:

• Page usage trends
• Interaction metrics
• Feature performance evaluation

Analytics data is processed in aggregated, pseudonymised form where possible and may be linked to device identifiers.

You may withdraw consent at any time via our cookie preference tool.

9. Service Providers and Hosting

We use third-party service providers, including:

• Firebase (Google LLC): Hosting, database services, and authentication
• PostHog: Analytics (consent-based)
• Google AdSense: Advertising

These providers process data on our behalf under contract and are obligated to safeguard user data.

10. Cookies and Tracking Technologies

We use cookies and similar tracking technologies. Details are provided in our Cookie Policy.

11. Data Retention

We retain personal data only as long as necessary:

• Account information: until account deletion or prolonged inactivity
• Authentication logs: for security monitoring
• Analytics data: as permitted by consent and internal retention policies
• Legal retention: as required by applicable laws

When data is no longer needed, it is deleted or anonymised.

12. International Data Transfers

Data may be processed and stored outside your country of residence, including in the United States or Australia.

Where required, we ensure appropriate safeguards:

• UK/EU Standard Contractual Clauses
• Equivalence decisions
• Adequacy frameworks

13. Your Rights

Depending on jurisdiction, you have rights including:

• Access your personal data
• Correct inaccurate information
• Delete your personal data
• Object to or restrict processing
• Data portability
• Withdraw consent
• Lodge a complaint with a supervisory authority (e.g., UK ICO)

To exercise rights, contact support@sablespire.com.

14. Security

We implement reasonable technical and organisational measures, such as:

• HTTPS encryption
• Authentication safeguards
• Infrastructure protections via Firebase
• Internal access control policies

No system is 100% secure, but we aim to minimise risk.

15. Changes to This Policy

We may update this policy. When significant changes occur, we will notify users and update the "Last updated" date.

16. Contact Information

Questions or requests may be directed to:

SABLE SPIRE LTD
Email: support@sablespire.com